Client Agreement
Types of Coaching: Face to Face sessions, Online sessions, Telephone sessions
Changes: I agree to reschedule or cancel appointments giving at least 48 hours notice.
PLEASE NOTE: Cancellation fees are 50% of the session fee if less than 48 hours notice is given and 100% of the session fee if less than 24 hours notice is given.
Contact with Coach: I will email or phone my coach between sessions if I have questions or comments. My coach agrees to respond in a timely manner so far as they are able. I accept that additional contact is not included as part of the coaching fee and therefore a response cannot be guaranteed.
If you have something urgent to discuss it is advisable to bring forward your next coaching session, rather than rely on email or phone contact.
Problems: I will alert my coach if I am concerned about any part of the session content, ways of working, behaviour or comments.
Agreement: At any point during this agreement, you may decide that coaching is not for you and wish to discontinue your agreement. Provided you have given the necessary notice for any subsequent booked sessions you will not incur any cancellation fees.
Confidentiality: Everything I share with the coach during the sessions is regarded as confidential and my coach undertakes not to disclose this information.
Testimonials: I promise to complete a feedback form and optional written or video testimonial after our sessions, provided I have benefitted significantly from the coaching. I accept that my coach will ask me about this at the end of our sessions.
Please also consider recommendations on Facebook and to friends, family and colleagues if you have benefitted from the coaching. We are grateful for all your help in marketing our services.
Coach Agreement
As your coach, I believe you are capable of anything you would like to achieve and will work with you towards any goal, provided that it is ecological and ethical for me to do so.
I promise to challenge you and take you beyond your comfort zone when necessary.
I promise to interrupt any unhelpful patterns if they begin to compromise your coaching.
I agree to give each session my full attention, energy, creativity and use of my skills to the limit of my ability, in order to empower you in creating the changes you want to make in your life.
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